• Hong Kong SAR
• Macao SAR
• Taiwan
• Selected international regions: Malaysia, Japan, South Korea, Singapore, the United States, Europe, Australia, and Canada (major cities)

• Hong Kong: All local orders are shipped via SF Express.
• International: Orders are shipped via SF Express or its partner couriers (e.g., DHL, FedEx). The final carrier depends on destination and logistics status.
  
  

Processing time:

Orders are processed and dispatched within 1–3 business days after payment is confirmed.

Transit time:

• Hong Kong: generally 2–4 business days after dispatch
• International: varies by destination and local logistics conditions
  
  Notes: Public holidays or special circumstances (e.g., severe weather, epidemics) may cause delays. Thank you for your understanding.

Once your order ships, we’ll email you a tracking number so you can follow the delivery progress.

• Please ensure your delivery address and contact details are accurate for smooth delivery.
  
  
• If you receive an item that is damaged, leaking, or incorrect, please contact Customer Support within 48 hours with photos. We will handle it promptly.

Hong Kong

• Orders ≥ HK$500 → Free shipping
• Orders < HK$500 → Freight collect via SF Express
  (Shipping is paid by the recipient according to SF Express’ actual rates.)
  

Taiwan & Macao

• Orders ≥ HK$788 → Free shipping
• Orders < HK$788 → HK$50 shipping fee
  

International

Malaysia, Japan, South Korea, Singapore

• Orders ≥ HK$1,000 → Free shipping
• Orders < HK$1,000 → HK$50 shipping fee
  

United States, Europe, Australia, Canada (major cities)

• Orders ≥ HK$1,500 → Free shipping
• Orders < HK$1,500 → HK$150 shipping fee